ISEDJ

Information Systems Education Journal

Volume20

V20 N1 Pages 13-21

Feb 2022


Using Machine Learning Sentiment Analysis to Evaluate Learning Impact


Ibrahim Lazrig
West Texas A&M University
Canyon, TX USA

Sean Humpherys
West Texas A&M University
Canyon, TX USA

Abstract: Can sentiment analysis be used in an educational context to help teachers and researchers evaluate student’s learning experiences? Are sentiment analyzing algorithms accurate enough to replace multiple human raters in educational research? A dataset of 333 students evaluating a learning experience was acquired with positive, negative, and neutral sentiments. Nine machine learning algorithms were used in five experimental configurations. Two non-learning algorithms were used in two experimental configurations. Each experiment compared the results of the algorithm’s classification of sentiment (positive, neutral, or negative) with the judgment of sentiment by three human raters. When excluding neutral sentiment, 98% accuracy was achieved using naive bayes. We demonstrate that current algorithms do not yet accurately classify neutral sentiments in an educational context. An algorithm using a word-sentiment association strategy can achieve 87% accuracy and did not require pretraining the model, which increases generalizability and applicability of the model. More educational datasets with sentiment are needed to improve sentiment analysis algorithms.

Download this article: ISEDJ - V20 N1 Page 13.pdf


Recommended Citation: Lazrig, I., Humpherys, S., (2022). Using Machine Learning Sentiment Analysis to Evaluate Learning Impact. Information Systems Education Journal20(1) pp 13-21. http://ISEDJ.org/2022-1/ ISSN : ISSN: 1545-679X. A preliminary version appears in The Proceedings of EDSIGCON 2021