Abstract: Covid-19 or coronavirus caused serious havoc on society impacting all industries resulting in major changes in business practices, operations, and policy. In the case of academia, at a moment’s notice, all universities that used face to face instruction were forced to move to an online format and make serious modification to successful courses. This paper documents a successful certification course structure and reports the experience and results of moving that course in Excel comprehension (certification) from traditional face to face to online. In addition, this paper provides a discussion into the strategies used for remote testing and teaching. Overall, the Covid-19 sections were not as successful as previous traditional sections and the paper concludes with lessons learned.
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Recommended Citation: Rebman, C., White, G., Booker, Q., Wimmer, H., Powell, L., (2021). Pandemic Shift: Impact of COVID-19 on IS/Microsoft Office Specialist Excel Certification Exam Classes: Remote Testing and Lessons Learned. Information Systems Education Journal19(6) pp 4-12. http://ISEDJ.org/2021-6/ ISSN : ISSN: 1545-679X. A preliminary version appears in The Proceedings of EDSIGCON 2020