Volume 6

Volume 6, Number 3

January 4, 2008

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9 pages503 K bytes

Assessing EMBA Programs: A Benchmarking Approach


Owen P. Hall, Jr.
Pepperdine University
West Los Angeles, CA 90245 USA

Thomas J. Dudley
Pepperdine University
West Los Angeles, CA 90245 USA

Abstract: Schools of business are under increasing pressure to enact significant programmatic reforms as a result of globalization and the technological revolution. These requirements call for new and innovative curriculums and delivery systems. Executive management education in particular is undergoing a transition to a more experiential learning environment. The purpose of this paper is to present the results of a satisfaction survey of alumni from an executive MBA program (EMBA) and to outline how learning systems technology can be used to improve program performance. The data show that program quality and perceived student value are strongly linked. The insights gained from this study suggest that the increased use of learning technology in EMBA type programs can assist in improving quality but will require a coordinated effort among faculty, suppliers and administrative staff.

Keywords: EMBA, program design, alumni survey, benchmarking

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Recommended Citation: Hall and Dudley (2008). Assessing EMBA Programs: A Benchmarking Approach. Information Systems Education Journal, 6 (3). http://isedj.org/6/3/. ISSN: 1545-679X. (A preliminary version appears in The Proceedings of ISECON 2006: §2514. ISSN: 1542-7382.)